If you are a business owner you know that customer support is one of the most important aspects of your business. Providing excellent support should be at the forefront of every business owner.
For many businesses, having an FAQ page is a necessity. For example, if you are an eCommerce store, it is common for customers to have many of the same questions about products, shipping, returns, etc.
Wouldn’t it be great if you could put together a dedicated FAQ page that answers the most common questions you get?
Well, luckily for you, the world of Magento 2 extensions comes to your rescue yet again.
Today, we will show you the 5 Powerful FAQ Extensions For Magento 2. To help you narrow the search, here is a list of highly rated, popular extensions.
FAQ Extensions For Magento 2
1. FAQ for Magento 2
The FAQ Manager Magento 2 extension allows user to ask question to get answer from admin.
Our FAQ extension for Magento 2 is organized by categories, so the first thing you have to do is create a couple of those (at least one). After that you may start writing FAQ articles and assigning them to created categories. Keep in mind that your customers will be able to rate articles for helpfulness, so you may create a message for when they vote “not helpful”. As you can see this is also similar to how Knowledge Base extensions work. This is basically it, check out the features further down the page or visit our Magento 2 FAQ extension demo to learn about additional options.
- User-friendly layout allows easy navigation at frontend
- Question categories split questions by topic
- Question rating allows customers to evaluate the usefulness
- SEO-friendly tools for better content visibility
- Viewing stats available to admin at backend
2. FAQ Extension for Magento 2
Magento 2 FAQ Extension help you to set up nice informative & SEO friendly magento 2 FAQ page.
Advanced magento 2 FAQ module also allows you to create a list of question on product detail page
- Amazing ajax live search
- Multiple Layouts & Styles
- Show Most Viewed or Newest FAQ Block on any position
- Nice FAQ Page: Beautiful & Customizable User Interface
- Change Font Size, Text Color, Background Color, Border Color.
- Change Question Icon As Your Expectation
- Multiple Animations Effects Supported
- Create Unlimited FAQ categories & Q&A page
- Magento 2 Product FAQ Extension: Show FAQ on Detail Page
- Powerful searching tool based on content, keywords, tags
- View the answers under each Question with Expand/ Collapse feature
- Easily add question with nice popup
3. FAQ Magento 2
Build a self-service knowledge base page in less than 10 minutes with Magento 2 FAQ Extension. 24/7 support is now within reach for your customers!
- Create unlimited FAQ categories & Q&A topics
- Set SEO-friendly direct links for main landing page & individual Q&A pages
- Enable searching based on content, keywords, tags
- Show most popular topics on FAQ page & catalog listing pages
- Resposive & easy-to-configure template
4. Advance FAQ for Magento 2
Magento 2 FAQ extension allows your customers to easily find answers to frequently asked questions and rate them on a dedicated FAQ page.
It gives your customers a comprehensive platform to search for relevant answers without sending emails or posting entries on the website. Customizable settings allow you to create topics, attach your FAQs with them, show them on block and arrange them in accordion style.
- Creates a dedicated FAQs Page
- Add unlimited FAQS divided into categories
- Show FAQs anywhere on your website using FAQ block
- Accordion Style and FAQs Rating
- Import & Export Faqs
5. Magento 2 FAQ Extension
Magento 2 FAQ extension allows customers to find the common inquiries on Knowledge Base and FAQ lists.
Besides, the module assists you to create the informative & friendly page that is good for the higher SEO rank.
- Advanced Search for Knowledge Base and FAQs
- Free to custom background with unlimited colors
- Create unlimited categories and articles
- Integrate Social Networks for sharing
- Auto-update the views, votes, and update time on the article page
There are many more plugins not mentioned on this list that can help you create an elegant FAQ page for your site.
Here you have some options. Maybe you have tried one of these plugins, or maybe you are currently using one not on this list.
Which FAQ Extension is your favorite?